Travis Pollard

# 🧬 Directory & Identity Automation

Automated employee data updates across Active Directory, Okta, and Azure using PowerShell + CSV

Built Active Directory onboarding script to clone department-based templates and create new users

Scripted OU membership management in Active Directory using ConnectWise Automate inventory

Developed internal Okta API tools to batch manage users and group assignments

# 🤖 Automation & Monitoring

Created Go script to automate retrieval and download of S3 Glacier security cam footage

Developed PowerShell alerting for missing BitLocker keys in Active Directory

Built SharePoint storage threshold alerts using Power Automate

# 🖥️ Imaging & Deployment

Replaced MDT with SmartDeploy and implemented PXE imaging + BitLocker key escrow in Active Directory

Integrated Kandji, CXOne, and more into Okta SSO for improved user experience

# 📝 Internal Tools & Documentation

Maintained IT runbooks, created README files, and published end-user guides to reduce tickets

Created, tested, and documented name change process for Active Directory and other related identity services

Built a custom search in ConnectWise Automate using PowerShell and Bash to dynamically update SQL-based filters for software deployment

# 📊 Metrics & Optimization

Cleaned up Jira licenses, saving $20K+ annually while maintaining user access

Built helpdesk dashboard in ZenDesk and automated weekly reporting to stakeholders

# 🌐 Portfolio & DevOps Projects

Designed and deployed personal site using Next.js, Tailwind CSS, and DaisyUI

Provisioned entire infrastructure using Terraform including S3, CloudFront, Route 53, and IAM

Implemented CI/CD with GitHub Actions, AWS CodePipeline, and CodeBuild

Built a DynamoDB + Lambda visitor counter served via API Gateway (Python + boto3)

# 🐧 Linux From Scratch

Completed full Linux From Scratch (LFS) build on a Proxmox VM with a custom 6.13.4 kernel

Manually compiled and configured systemd, Glibc, Bash, and other foundational packages

Achieved SSH access and built a working, bootable Linux system with custom partitions

# 🧰 Jenkins HA on AWS

Used Packer to build Jenkins controller and agent AMIs with Ansible provisioning

Provisioned infrastructure using Terraform including IAM, ASG, EFS, and ALB

Stored SSH keys in AWS Parameter Store and retrieved with Python (boto3)

Deployed Jenkins controller in an autoscaling group behind an ALB with a static DNS

# 💻 Device Management

Implemented Kandji MDM with custom blueprints, profiles, and automated Mac provisioning

Opened Apple Business account and enabled zero-touch deployment for all new Macs